mb999 Privacy Policy
Your privacy matters to us. This policy explains exactly what data mb999 collects, how it is used, and the rights you hold as a registered player in Bangladesh.
Introduction
mb999 is committed to protecting the privacy of every player who uses our online betting and gaming platform at mb999.ws. This Privacy Policy describes the categories of personal data we collect, the purposes for which that data is used, the conditions under which it may be shared with third parties, and the rights available to you in relation to your personal information. This policy applies to all users of mb999.ws and any associated mobile interfaces, regardless of the device used to access the platform.
mb999 does not sell, rent or trade personal data to third-party marketers. We collect only the data that is necessary to operate a safe, compliant, and enjoyable betting platform for players across Dhaka, Chittagong, Sylhet, Khulna and the rest of Bangladesh. Any changes to this Privacy Policy will be posted on this page with the updated effective date, and where appropriate, we will notify registered players directly.
Your Privacy at a Glance
1. Information We Collect
When you create an account on mb999.ws, we collect the personal information you provide during the registration process. This includes your full name, date of birth, email address, mobile phone number, residential address, and preferred currency. We also collect the username and password you set for your account. This data is required to open and maintain your account, verify your age (21+ only), process transactions and communicate with you regarding your account activity.
To process deposits and withdrawals, mb999 collects payment information including bKash and Nagad mobile wallet numbers, Rocket account details, Upay credentials, and bank account or card details where applicable. mb999 does not store full card numbers on its own servers. Payment data is handled in accordance with applicable financial data security standards. Transaction histories, deposit amounts and withdrawal records are retained as part of your account record.
mb999 automatically collects certain technical data when you access the platform. This includes your IP address, device type and model, operating system, browser type and version, the pages you visit, the time and duration of your sessions, in-play betting behaviour, game session data, and crash reports. This data is used to monitor platform performance, detect fraud, improve user experience, and comply with responsible gaming obligations.
2. How We Use Your Information
The primary use of the personal data mb999 collects is to create and manage your account, verify your identity and age, process deposits and withdrawals in Bangladeshi Taka via your chosen payment method, settle bets and game outcomes, and provide 24/7 customer support. Without this data, mb999 cannot operate its core services or fulfil its obligations to you as a registered player.
mb999 uses account and technical data to detect and prevent fraud, money laundering, bonus abuse and other prohibited conduct. This includes analysing betting patterns, monitoring for duplicate accounts, and cross-referencing payment data for consistency. mb999 may be required to share certain data with regulatory or law enforcement authorities in accordance with applicable law. Compliance with responsible gaming standards also requires mb999 to monitor usage patterns for signs of problem gambling.
With your consent, mb999 may use your contact details to send promotional offers, bonus announcements, match alerts and platform updates relevant to your betting preferences. You may opt out of marketing communications at any time by contacting mb999 support. mb999 also uses aggregated, anonymised usage data to improve platform features, betting markets, game selection and the overall user experience — this analytics use involves no personally identifiable data.
3. Sharing Your Information
To process financial transactions, mb999 must share relevant payment data with payment processors and gateway providers including bKash, Nagad, Rocket, Upay, and partner banks such as Dutch-Bangla Bank, City Bank and BRAC Bank. These partners receive only the minimum data required to complete the transaction and are contractually bound to handle that data in accordance with applicable financial data protection standards.
mb999 uses game content and platform technology from third-party suppliers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi and Microgaming. These providers may receive session-level data (such as game ID, bet amount, and result) to resolve disputes, ensure RNG certification compliance, and support technical troubleshooting. No personally identifiable information beyond what is strictly necessary is passed to game providers.
mb999 may be required by law, court order or regulatory authority to disclose personal data. In such cases mb999 will comply with the legal obligation and, where permissible, will notify the affected player. mb999 cooperates fully with law enforcement investigations into fraud, money laundering, and other criminal conduct linked to the platform. No personal data will be disclosed beyond what is strictly required by the applicable legal or regulatory obligation.
4. Cookies and Tracking Technologies
mb999.ws uses cookies and similar tracking technologies to improve the performance and personalisation of the platform. Cookies are small text files placed on your device when you visit mb999.ws. We use strictly necessary cookies to maintain your login session and keep your preferences in place; functional cookies to remember your language, currency and display settings; and analytics cookies to understand how players navigate the platform and identify areas for improvement. We do not use advertising or cross-site tracking cookies.
You can manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent certain features of mb999.ws from functioning correctly, including the ability to stay logged in or complete transactions. Functional and analytics cookies can be disabled without affecting core platform access. For questions about specific cookies used on mb999.ws, please contact mb999 support.
5. Data Security
mb999 implements industry-standard technical security measures to protect player data from unauthorised access, loss, misuse, disclosure or alteration. All data transmitted between your device and mb999.ws is protected by SSL (Secure Sockets Layer) encryption. Player account data is stored on access-controlled servers with restricted physical and network access. Sensitive fields such as passwords are stored using one-way cryptographic hashing and are never stored or transmitted in plain text.
While mb999 takes all reasonable steps to protect your data on our end, you are responsible for maintaining the security of your own account credentials. You should use a strong, unique password for your mb999 account, never share your login details with another person, and log out of your account when using shared or public devices. If you suspect unauthorised access to your account, contact mb999 support immediately so we can take protective action.
6. Data Retention
mb999 retains personal data for as long as your account remains active and for a reasonable period thereafter to allow for dispute resolution, audit and regulatory compliance. Financial transaction records, including deposit and withdrawal histories, are retained for a minimum of five years in line with standard financial record-keeping practices. If you request deletion of your account, mb999 will delete or anonymise personal data that is no longer required, subject to legal retention obligations.
mb999 does not retain personal data beyond what is necessary for the stated purposes. Where data is no longer required and no legal obligation to retain it exists, mb999 will securely delete or anonymise it. Players located in jurisdictions with specific data retention rights may contact mb999 support to request information about how long their specific categories of data are held.
7. Your Privacy Rights
As a registered player on mb999, you have the following rights in relation to your personal data. To exercise any of these rights, contact mb999 support with your account username and a description of your request. mb999 aims to respond to all privacy rights requests within 14 business days:
- Right to access: request a copy of the personal data mb999 holds about you
- Right to rectification: request correction of inaccurate or incomplete personal data
- Right to erasure: request deletion of personal data that is no longer necessary, subject to legal retention requirements
- Right to restrict processing: request that mb999 limits how your data is used while a dispute or review is pending
- Right to withdraw marketing consent: opt out of promotional communications from mb999 at any time without affecting your account
mb999 will not charge a fee for reasonable privacy rights requests. Where a request is manifestly unfounded, repetitive or excessive, mb999 reserves the right to charge a reasonable administrative fee or decline to act on the request, providing written reasons for doing so.
8. Third-Party Links
mb999.ws may contain links to third-party websites, game provider portals or payment gateway pages. These external sites operate under their own privacy policies, which mb999 has no control over and is not responsible for. We recommend reviewing the privacy policy of any third-party site before submitting personal information to it. The presence of a link to a third-party site on mb999.ws does not constitute an endorsement of that site's privacy practices.
9. Protection of Minors
mb999 does not knowingly collect personal data from individuals under the age of 21. Our platform is strictly for adults aged 21 and above. If mb999 becomes aware that personal data has been collected from a person under 21, that data will be deleted and the associated account permanently closed. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online betting platforms. If you believe a minor has registered an account on mb999.ws, please contact mb999 support immediately.
10. Changes to This Privacy Policy
mb999 reserves the right to update this Privacy Policy at any time. When changes are made, the updated policy will be published on this page with a revised effective date. Where changes are material — for example, changes to how we share data with third parties or changes to your rights — mb999 will make reasonable efforts to notify registered players via the platform or by email. Your continued use of mb999.ws following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.
11. Contact and Privacy Enquiries
If you have any questions, concerns or requests relating to this Privacy Policy or the way mb999 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 2 business days. You can reach us at:
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